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FAQs

How to schedule?

 

Click on the "Book Now" button anywhere on the webpage.

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What are the fees?

 

Payment Method

Private-pay and insurance

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​For clients using insurance, please note that the rates for your sessions are determined by the agreements between your insurance provider and my billing partner, Alma. Alma handles all insurance billing on my behalf. Your out-of-pocket costs, such as copays or deductibles, are based on your specific insurance plan. I encourage you to verify your mental health benefits with your insurance provider to understand any potential expenses

 

Do you accept insurance?

YES!

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Insurance Partners:

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Optum Products:

UnitedHealthcare, UnitedHealthcare Shared Services (UHSS), GEHA-UnitedHealthcare Shared Services (UHSS), UnitedHealthcare Global, UnitedHealthcare Exchange Plans (ONEX), Oscar, Harvard Pilgrim, Oxford, UHC Student Resources, UMR, All Savers (UHC), Health Plans Inc, Surest (Formally Bind).

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Aetna Products:

Aetna, Meridian, Nippon, Allied Benefit Systems, GEHA - United Healthcare Shared Services (UHSS), Trustmark, Trustmark Small Business Benefits, Health Scope, Christian Brothers Services.​

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Cigna Products:

Cigna

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BlueCross BlueShield Products:

BCBS

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Carelon Behavioral Health and Providence Health Plan

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Payment is due at the time of service.  Payment can be made via the registered patient portal online.  I accept cash, check, and all major credit cards.

 

Out-of-Pocket Prices

$100 - Individual Therapy (50 min)

$150 - Individual Therapy - Extended (90 min)

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$150 - Couple's Therapy (60 min)

$225 - Couple's Therapy (90 min)

 

Do you have a late fee policy?

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Yes, I do. I wish I didn't have to have this sort of policy, but no-shows waste both my time and my other clients' time. As a result, clients who do not show up for their appointments will be charged the full amount for that session. Late cancellations, which are defined as cancellations made within 24 hours of the appointment, may be charged half the amount for that session. This policy is not meant to be harsh but is instead in place to cover the cost of my wasted gas and time coming to the office. Multiple late cancellations and no-shows may result in termination of services.  Additionally, clients who provide non-sufficient funds or a bounced check will be assessed a $34 fee per instance.

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What are your hours?

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Monday, Wednesday, & Friday

10am - 5pm

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Tuesday & Thursday

10am - 5pm

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Saturday & Sunday

Closed

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PLEASE NOTE THAT THESE HOURS ARE SUBJECT TO CHANGE.  FOR THE MOST UP-TO-DATE INFORMATION, SEE THE SCHEDULING SECTION WHEN MAKING YOUR APPOINTMENT.

 

What is a session like?

 

Counseling can make people nervous, so I do my best to be down to earth and connect with you. We'll start by reviewing your paperwork to ensure that we are clear about my policies and how our sessions will likely unfold. We'll take some time to get to know each other to make sure we're a good fit, and you'll have plenty of time to ask any questions you may have. We'll talk about your history, why you're seeking therapy, and the goals we want to work towards. Then, if we have time remaining, we'll delve into some of the problems you're having so that I can have a better idea of how I can help. I will discuss my therapy styles with you and suggest the best one to help you. We'll talk about some things that you might find helpful, and in the next session, we'll start tackling more issues.

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SMS/Texting Terms of Service

When completing the intake paperwork, you will be required to review the SMS/Texting Terms of Service. You will have the option to agree (or not) to receive text messages from NuWave Counseling LLC.  Understand that message frequency varies and data rates may apply.  Understand that I may opt-out by replying "STOP" at any time, removing the texting consent on your portal, or reaching out by our main number and letting us know. Understand that you may reply "HELP" for assistance, or reach out via the main number. Understand consent is not required to receive services.​  To view the full SMS/Texting Terms of Service, click here.

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SMS/Texting Privacy Policy

Your information will be handled in accordance with our Privacy Policy, which you will be required to consent to when completing intake paperwork in order to receive services, which you can find in full here.

© 2025 NuWave Counseling LLC

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